Headers and Footers: This can help you to define the default header and footer for the message you want to send out from the marketing cloud mobile studio. Otherwise, it will not behave normally for an inbound message like they would not be able to reply with STOP or Help Keyword.ģ. From Name: You can change it to your Company name, but before doing it, you just need to reach out to your Account executive regarding this. Suppose if you want to avoid sending messages between the time 8 PM to 8 AM, then you must configure this in send Blackout and enable it.Ģ. Send Blackout: From this window, an admin can configure the time duration in which the message should not be sent.
MobileConnect administration tab can be accessed in Marketing cloud.Īdmins can access the send blackout window, from name, headers and footers, subscription information, keywords, short and long codes, and other account-level settings in the Setup app by searching for MobileConnect.ġ. MobileConnect has guidelines and restrictions for each country, you can review your country’s guidelines and restrictions over their help article or can reach out to your Account representative. Create a new keyword for your message: A keyword for a message is the indicator or Publication list, used to conduct SMS and MMS exchanges between your account and mobile devices.Ĭreate and send messages: Create an outbound message and send it to the above list. Review default STOP keywords: It acts as an Immediate request for global unsubscription.ĥ. Import the file into MobileConnect : create a list in contact if you want to import it into a particular list or you can import it into all contact without creating a list.Ĥ. Apart from these three fields, you can also include firstname, lastname, emaild, and other fields you need.Ģ. File(.csv) must have at least these fields: the mobile number, the two-letter country code, and the unique contact key. csv file: containing the list of Contacts. Here is the list of all essential item which let you start in MobileConect.ġ. We can Integrate it with Journey Builder or Campaign to send the message seamlessly to the customer on the triggering of some activity in customer data. MobileConnect is a mobile messaging solution that helps digital marketers to create, target, send and track SMS campaigns.
Sfmc automation studio code#
Long code will not blast the messages in bulk, support one-to-one conversation. Short code will help to blast a campaign message in bulk. Also, the default STOP keyword (example: texting STOP to 1234) will opt out of ALL communication across all accounts using the same short code. +15112233448) and is normally dedicated to a single account.įor inbound messaging, it is better to use Short Code, as they are easier to remember. Long code is a standard local phone number consisting of usually ten digits (e.g. 12345) and it may be either dedicated to a single SFMC account or Shared across multiple SFMC accounts.ĭedicate shortcode is costly than a shared one. Short Code is well, short maybe four and five-digit number(e.g.
For provisioning of these codes, must require to reach out to your Account Executive/Representatives to discuss your option and to do some paperwork. Short code and Long code are provisioned to the SFMC account. Pre-requisite to get Started in Salesforce Marketing Cloud Mobile Studioīefore we get started in Mobile Studio, we must be aware of short code and long code. In our next blog, we will discuss more about GroupConnect and MobilePush. In this blog, we will basically try to get more depth in MobilConnect. Use MobilePush to send notifications over the app. It usually allows integration of the LINE app with Content Builder and Journey Builder to create and send messages and facilitate the process of reviewing the messaging activities. It uses Chat Messaging API to support the line messaging app and Facebook Messenger.
GroupConnect basically used to send messages to customers over messaging apps. It facilitates automatically reply of incoming messages, manage keywords, and many other tasks. It can send alert and transactional messages to subscribers. Use MobileConnect to create, send, receive and track SMS and MMS text messages. Salesforce Marketing Cloud Mobile Studio basically provides three-way to communicate with Customer over Phone or Mobile devices.
So, Salesforce Marketing cloud provides a powerful tool called Mobile Studio, to provide such services in the field of Mobile devices. Mobile Studio is basically used for this purpose to reach or communicate with their business customers over the mobile Device to send reliable, transactional, offer, and survey like messages. So, it must be easy to circulate the business information over it easily. In this era of generation, everyone carries a phone device with them.
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